News 's BerNi Training & Events No events at the moment Case law & articles No posts published in this language yet Once posts are published, you’ll see them here. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Play

Write us a message. We will be happy to get back to you. SEND Find your counselling centre For advice requests, please contact your local ombudsmans's office first. If you are not able to make any progress there, you can also contact us.

For parents, legal guardians Our consultants The employees in the office in Hanover carry out all the tasks of a supra-regional ombudsman’s office. Learn more from left to right: Frank Dorsch-Irslinger, Agnieszka Bundies, Christiane Doering. Agnieszka Bundies Lawyer, legal counsel, contact supervisor Ms Bundies has worked as a guardian, legal representative and contact supervisor for several years. Christiane Doering Office clerk Ms. Doering is responsible for all our administrative activities. Frank Dorsch-Irslinger Dipl. Social worker, systemic consultant and family therapist Mr Dorsch-Irslinger has many years of experience in various fields of youth welfare. He has been working as an ombudsman since 2017. The team The members The current board consists of the following members: More about the registered society The Board Alfred Jänicke Chairman of the Child Protection Association, OV Aurich Susanne Harneid Dipl. Social Pedagogue, Youth Welfare Uelzen, Member of the Youth Welfare Committee Lüchow-Dannenberg, Youth Employment Agency Lüchow-Dannenberg . The Board The Board Detailed information about the registered association BerNi e. V. can be found here..." to BerNi e.V. The Advisory and Ombudsman's Office for Child and Youth Services (BerNi) was founded in August 2011. Since then, BerNi has been committed to proactive, needs-based and, above all, legal child and youth services in Lower Saxony and is a full member of the Federal Ombudsman's Network for Child and Youth Services. In 2017, the association was recognized by the Lower Saxony State Youth Welfare Office as an independent provider of child and youth welfare services. Since August 2023, the association has been carrying out the tasks of the supra-regional ombudsman's office in Lower Saxony. Since its foundation, the association has worked independently of the interests of the public and private youth welfare providers in Lower Saxony. To ensure independence, the association has two types of membership: Only natural persons may become voting members of the association. Legal entities - such as youth welfare agencies that operate as aid-providing organizations - can only become supporting members without voting rights in association matters. If you would like to become a member, you can download a membership form here. The registered society Membership form for natural persons Legal entity membership form

Conflicts with youth welfare services? for young people for parents, legal guardians for professionals Conflicts with youth welfare services? There are already many answers here Frequently asked questions about child and youth welfare As a supra-regional ombudsman's office, we are not assigned to any care area. For those seeking advice this means: Please look on the map for your regional ombudsman's office and first contact the local contact person. If you would like to use the search function, you can also download the FAQ here as a PDF . The FAQ is updated regularly. " The Federal Network Ombudsman for Child and Youth Services has compiled and answered frequently asked questions. They are sorted by subject areas. FAQ: Frequently Asked Questions Information about your general rights as a young person or child and the options for exercising them can be found at meine-rechte.de. Your rights Aktuelles Häufige Fragen Über uns Kontakt Suche Click on the booklet

Conflicts with youth welfare? s for young people for parents, legal guardians For professionals s s You don't feel listened to or taken seriously? Conflicts with youth welfare? s As a supra-regional ombudsman's office, we are not assigned to any service area. For those seeking advice, this means: Please check the map for your regional ombudsman's office and get in touch with your local contact person first. Find a counselling centre You can contact your regional ombudsman's office if you need help and support. Ist eine Ombudsstelle der richtige Ansprechpartner? If you have a conflict with the youth welfare office or a youth welfare organisation (e.g. family support, residential group...), you are in the right place at an ombudsman's office. The regional ombudsman's offices in Lower Saxony can inform you about your rights advise you on your specific concerns and support you in asserting your rights Our advice is for you free of charge and anonymously if you wish. Are you still unsure whether you've come to the right place? We can clarify this in an initial consultation! Aktuelles Häufige Fragen Über uns Kontakt Suche Children & Young People The ombudspersons always work on behalf of you and your children. This means that we do not put forward our own point of view. We support you and your family in being taken seriously by the youth welfare office and the support organisations.’ The ombudsman offices ensure a balance of power between the youth welfare professionals, the young people and their families in the youth welfare system. Here are some examples of possible conflict situations in youth welfare services: their requested youth welfare service has been rejected Their current youth welfare services (e.g. family support) are to be terminated against their will they do not agree with the actions of the youth welfare organisation they do not agree with the notice of seizure s Would you like to know more about ombudsperson counselling? These examples are not exhaustive. Some questions arise again and again; you may already find some answers on the pages of the Federal Ombudsperson Network. FAQ: Frequently asked questions BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private organisations and acts as a superordinate coordination and advice centre. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. There are already many answers here BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private organisations and acts as a superordinate coordination and advice centre. Start Now Start Now Start Now Start Now Take a look at the booklet ‘Stress with youth welfare?’ Ways to ombudsman counselling Publisher: Federal Network of Ombudspersons for Child and Youth Services Click on the booklet

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Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Diese Seite befindet sich noch im Aufbau. In Kürze mehr. Play It's about your wishes and your future. As a supra-regional ombudsman's office, we are not assigned to any care area. For those seeking advice this means: Please look on the map for your regional ombudsman's office and first contact the local contact person. The video will follow shortly You can always contact the regional ombudsman office if you believe that you have a problem with your youth welfare office and/or your youth welfare provider. As a first step, you can also seek advice anonymously . In the following video, we explain how ombudsperson counselling works. Aktuelles Häufige Fragen Über uns Kontakt Suche We help you to find goals and solutions together with you, because after all, they should fit your life.’ Find your councelling centre You already receive youth welfare or want to apply for it and don't feel properly understood? think you are being wronged? Are you looking for someone who can give you independent advice? What can the ombudsman's office do for you? We inform you about your rights. We will advise you on what options are available to defend yourself against an unfair decision. We will work with you to find solutions. If necessary, we will accompany you to appointments with the youth welfare office or an independent youth welfare organisation. Counselling is free of charge for you. We will treat your complaint confidentially. We can also offer you anonymous counselling. BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private organisations and acts as a superordinate coordination and advice centre. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. The ombudspersons always work on behalf of you and your family. This means that we do not bring in our own point of view. We support you and your family in being taken seriously by the youth welfare office and the support organisations.’ Find your councelling centre What do the ombudsman offices help with? BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private organisations and acts as a superordinate coordination and advice centre. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. Look at the booklet "Stress with youth welfare services?" in simple language Editor: Federal Network Ombudsman for Child and Youth Services Click on the booklet You want to know more? You may already find your answer in the FAQ, the frequently asked questions. They are sorted by topic. For more information on your general rights as a young person or child and how to make use of them, visit deine-rechte.de ." There are already many answers here There are many situations in life that can be very difficult and conflict-ridden: You'll soon be 18 and you won't get any help then. You live in residential youth welfare. As a refugee, you have to deal with youth welfare services. You have conflicts with your guardian. You live in a foster family. These are just a few examples. You can find answers to frequently asked questions on the federal network’s website. FAQ: Frequently Asked Questions On this page you can find out about your rights as a young person and your options for exercising them. Your rights

Legal notice BerNi e. V. Hans-Böckler-Allee 20 30173 Hannover Vereinsregister: VR201557 Registergericht: Amtsgericht Hannover Vertreten durch: Susanne Harneid, Alfred Jänicke Contact Phone: 0511 235 11818 E-Mail: info@berni-ev.de Editorial responsibility Frank Dorsch-Irslinger Consumer dispute resolution/universal arbitration centre We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board BerNi e. V. Hans-Böckler-Allee 20 30173 Hannover Vereinsregister: VR201557 Registergericht: Amtsgericht Hannover Represented by: Susanne Harneid, Alfred Jänicke Contact Telephone: 0511 235 11818 E-mail: info@berni-ev.de Editorially responsible Frank Dorsch-Irslinger Consumer dispute resolution/Universal arbitration board We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “ Accessibility: Adding an Accessibility Statement to Your Site ”. For parents, legal guardians For professionals Accessibility Statement This statement was last updated on [enter relevant date] . We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operated, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option] . This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we also have [remove irrelevant information] : Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site's pages Defined clear heading structures on all of the site's pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of partial compliance with the standard due to third-party content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name] . The following pages are affected by this: [list the URLs of the pages] . We therefore declare partial compliance with the standard for these pages. Accessibility arrangements in the organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (eg, the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (eg in audio inductions and elevators) available for use] Requests, issues, and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]

Conflicts with youth welfare services? s Conflicts with youth welfare services? The regional ombudsman offices provide independent and confidential advice. BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private bodies and assumes the tasks of a higher-level coordination and advisory body." The supra-regional ombudsman's office BerNi is committed to proactive, needs-based and, above all, legal child and youth welfare services in Lower Saxony. Those seeking advice such as children and young people, parents, foster parents an d legal guardians as well as professionals can find information here about: Services offered by regional ombudsmen and contact options Answers to frequently asked questions about problems related to child and youth welfare Relevant case law and legislation Current information and dates for professionals Since August 2023, we have been supported by the state of Lower Saxony to ensure that we have the ombudsman services that meet demand. Our office is in Hanover. As a supra-regional ombudsman’s office, we have the following mandate: The development of uniform quality standards for ombudsman advice together with the regional ombudsman offices Providing support to regional ombudspersons in complex case constellations Ensuring regular exchange of experiences between all Lower Saxony ombudsman offices Organisation and implementation of regular training courses for ombudspersons BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private bodies and assumes the tasks of a higher-level coordination and advisory body. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. The supra-regional ombudsman’s office BerNi BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private bodies and assumes the tasks of a higher-level coordination and advisory body. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. As a supra-regional ombudsman's office, we are not assigned to any healthcare area. For those seeking advice this means: Please look on the map for your regional ombudsman's office and first contact the local contact person. Like JOiN Ombudsman's office Caritas NOVA KoBera Select your youth welfare office to find the responsible ombudsman’s office: Search Name of the ombudsman's office Street, No Postcode Place name website Designation Mobile: Phone: E-mail: As a supra-regional ombudsman’s office, BerNi is not assigned to any care sector. For those seeking advice this means: Please look on the map for your regional ombudsman's office and first contact the local contact person. Based on the district in which your case-related youth welfare office is located, you will be shown the contact details of your regional ombudsman's office. To do this, select the house in the corresponding district group."

Conflicts with youth welfare services? for young people for parents, legal guardians for professionals Professional support in conflicts We also support you as a professional in your work. Conflicts with youth welfare services? s Aktuelles Häufige Fragen Über uns Kontakt Suche Find a counseling center As a supra-regional ombudsman’s office, BerNi is not assigned to any healthcare sector. For professionals and those seeking advice this means: Please look on the map for your regional ombudsman's office and first contact the local contact person." If you work as an educational professional in child and youth welfare with young people and their families, or if they are in conflict with third parties in the context of youth welfare, you can of course also contact the regional ombudsman offices on their behalf. You would like specialist information on ombudsman advice according to Section 9a SGB VIII and the special features of the Lower Saxony Ombudsman. Please feel free to contact us. Stay up to date Under News you will find the case law and legislation on important issues of youth welfare Events and dates The supra-regional ombudsman’s office BerNi is not an external complaints office Our supra-regional ombudsman's office is not an external complaints office within the meaning of Section 45 Paragraph 2 No. 4 of the Social Code Book VIII. The work of these bodies requires different approaches, methods and requirements than ombudsman support for young people and their families in the event of conflict with public and private youth welfare providers. As a supra-regional ombudsman's office, we are not assigned to any care area. For those seeking advice this means: Please look on the map for your regional ombudsman's office and first contact the local contact person. The supra-regional ombudsman's office for child and youth welfare services BerNi is committed to proactive, needs-based and, above all, legal child and youth welfare services in Lower Saxony. As a supra-regional ombudsman’s office, we are tasked with: The development of uniform quality standards for ombudsman advice together with the regional ombudsman offices Providing support to regional ombudspersons in complex case constellations Ensuring regular exchange of experiences between all Lower Saxony ombudsman offices Organisation and implementation of regular training courses for ombudspersons Those seeking advice such as children and young people, parents, foster parents and legal guardians as well as professionals can find information here about: Services offered by regional ombudsmen and contact options Answers to frequently asked questions about problems related to child and youth welfare Relevant case law and legislation Current information and dates for professionals Since August 2023, we have been supported by the state of Lower Saxony to ensure that we have the ombudsman services that meet demand. Our office is in Hanover. BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private bodies and assumes the tasks of a higher-level coordination and advisory body. Add paragraph text. Click “Edit Text” to update the font, size and more. To change and reuse text themes, go to Site Styles. BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private bodies and assumes the tasks of a higher-level coordination and advisory body." The supra-regional ombudsman’s office BerNi BerNi is a contact point for the whole of Lower Saxony that is independent of the interests of public and private bodies and assumes the tasks of a higher-level coordination and advisory body.

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Privacy policy Data protection at a glance General information The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection our data protection declaration listed below this text. Data collection on this website Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find the operator's contact details in the ‘Information on the controller’ section of this privacy policy. How do we collect your data? On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). of the page view). This data is collected automatically as soon as you enter this website. What do we use your data for? Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. What rights do you have regarding your data? You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority. 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The WIX servers are located in the USA, among other places. For details, please refer to the WIX privacy policy: https://de.wix.com/about/privacy. According to WIX, data transfer to the USA and other third countries is based on the standard contractual clauses of the EU Commission or comparable guarantees in accordance with Art. 46 GDPR. Details can be found here: https://de.wix.com/about/privacy-dpa-users. The use of WIX is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. The company is certified in accordance with the ‘EU-US Data Privacy Framework’ (DPF). The DPF is an agreement between the European Union and the USA, which is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant- detail?contact=true&id=a2zt0000000GnbGAAS&status=Active. General notes and mandatory information Datenschutz Die Betreiber dieser Seiten nehmen den Schutz Ihrer persönlichen Daten sehr ernst. Wir behandeln Ihre personenbezogenen Daten vertraulich und entsprechend den gesetzlichen Datenschutzvorschriften sowie dieser Datenschutzerklärung. Wenn Sie diese Website benutzen, werden verschiedene personenbezogene Daten erhoben. Personenbezogene Daten sind Daten, mit denen Sie persönlich identifiziert werden können. Die vorliegende Datenschutzerklärung erläutert, welche Daten wir erheben und wofür wir sie nutzen. Sie erläutert auch, wie und zu welchem Zweck das geschieht. Wir weisen darauf hin, dass die Datenübertragung im Internet (z. B. bei der Kommunikation per E-Mail) Sicherheitslücken aufweisen kann. Ein lückenloser Schutz der Daten vor dem Zugriff durch Dritte ist nicht möglich. Hinweis zur verantwortlichen Stelle Die verantwortliche Stelle für die Datenverarbeitung auf dieser Website ist: BerNi e. V. Hans-Böckler-Allee 20 30173 Hannover Telefon: 0511 235 118 18 E-Mail: info@berni-ev.de Verantwortliche Stelle ist die natürliche oder juristische Person, die allein oder gemeinsam mit anderen über die Zwecke und Mittel der Verarbeitung von personenbezogenen Daten (z. B. Namen, E-Mail-Adressen o. Ä.) entscheidet. Speicherdauer Soweit innerhalb dieser Datenschutzerklärung keine speziellere Speicherdauer genannt wurde, verbleiben Ihre personenbezogenen Daten bei uns, bis der Zweck für die Datenverarbeitung entfällt. Wenn Sie ein berechtigtes Löschersuchen geltend machen oder eine Einwilligung zur Datenverarbeitung widerrufen, werden Ihre Daten gelöscht, sofern wir keine anderen rechtlich zulässigen Gründe für die Speicherung Ihrer personenbezogenen Daten haben (z. B. steuer- oder handelsrechtliche Aufbewahrungsfristen); im letztgenannten Fall erfolgt die Löschung nach Fortfall dieser Gründe. Allgemeine Hinweise zu den Rechtsgrundlagen der Datenverarbeitung auf dieser Website Sofern Sie in die Datenverarbeitung eingewilligt haben, verarbeiten wir Ihre personenbezogenen Daten auf Grundlage von Art. 6 Abs. 1 lit. a DSGVO bzw. Art. 9 Abs. 2 lit. a DSGVO, sofern besondere Datenkategorien nach Art. 9 Abs. 1 DSGVO verarbeitet werden. Im Falle einer ausdrücklichen Einwilligung in die Übertragung personenbezogener Daten in Drittstaaten erfolgt die Datenverarbeitung außerdem auf Grundlage von Art. 49 Abs. 1 lit. a DSGVO. Sofern Sie in die Speicherung von Cookies oder in den Zugriff auf Informationen in Ihr Endgerät (z. B. via Device-Fingerprinting) eingewilligt haben, erfolgt die Datenverarbeitung zusätzlich auf Grundlage von § 25 Abs. 1 TDDDG. Die Einwilligung ist jederzeit widerrufbar. Sind Ihre Daten zur Vertragserfüllung oder zur Durchführung vorvertraglicher Maßnahmen erforderlich, verarbeiten wir Ihre Daten auf Grundlage des Art. 6 Abs. 1 lit. b DSGVO. Des Weiteren verarbeiten wir Ihre Daten, sofern diese zur Erfüllung einer rechtlichen Verpflichtung erforderlich sind auf Grundlage von Art. 6 Abs. 1 lit. c DSGVO. Die Datenverarbeitung kann ferner auf Grundlage unseres berechtigten Interesses nach Art. 6 Abs. 1 lit. f DSGVO erfolgen. Über die jeweils im Einzelfall einschlägigen Rechtsgrundlagen wird in den folgenden Absätzen dieser Datenschutzerklärung informiert. Empfänger von personenbezogenen Daten Im Rahmen unserer Geschäftstätigkeit arbeiten wir mit verschiedenen externen Stellen zusammen. Dabei ist teilweise auch eine Übermittlung von personenbezogenen Daten an diese externen Stellen erforderlich. Wir geben personenbezogene Daten nur dann an externe Stellen weiter, wenn dies im Rahmen einer Vertragserfüllung erforderlich ist, wenn wir gesetzlich hierzu verpflichtet sind (z. B. Weitergabe von Daten an Behörden), wenn wir ein berechtigtes Interesse nach Art. 6 Abs. 1 lit. f DSGVO an der Weitergabe haben oder wenn eine sonstige Rechtsgrundlage die Datenweitergabe erlaubt. Beim Einsatz von Auftragsverarbeitern geben wir personenbezogene Daten unserer Kunden nur auf Grundlage eines gültigen Vertrags über Auftragsverarbeitung weiter. Im Falle einer gemeinsamen Verarbeitung wird ein Vertrag über gemeinsame Verarbeitung geschlossen. Widerruf Ihrer Einwilligung zur Datenverarbeitung Viele Datenverarbeitungsvorgänge sind nur mit Ihrer ausdrücklichen Einwilligung möglich. Sie können eine bereits erteilte Einwilligung jederzeit widerrufen. Die Rechtmäßigkeit der bis zum Widerruf erfolgten Datenverarbeitung bleibt vom Widerruf unberührt. Widerspruchsrecht gegen die Datenerhebung in besonderen Fällen sowie gegen Direktwerbung (Art. 21 DSGVO) WENN DIE DATENVERARBEITUNG AUF GRUNDLAGE VON ART. 6 ABS. 1 LIT. E ODER F DSGVO ERFOLGT, HABEN SIE JEDERZEIT DAS RECHT, AUS GRÜNDEN, DIE SICH AUS IHRER BESONDEREN SITUATION ERGEBEN, GEGEN DIE VERARBEITUNG IHRER PERSONENBEZOGENEN DATEN WIDERSPRUCH EINZULEGEN; DIES GILT AUCH FÜR EIN AUF DIESE BESTIMMUNGEN GESTÜTZTES PROFILING. DIE JEWEILIGE RECHTSGRUNDLAGE, AUF DENEN EINE VERARBEITUNG BERUHT, ENTNEHMEN SIE DIESER DATENSCHUTZERKLÄRUNG. WENN SIE WIDERSPRUCH EINLEGEN, WERDEN WIR IHRE BETROFFENEN PERSONENBEZOGENEN DATEN NICHT MEHR VERARBEITEN, ES SEI DENN, WIR KÖNNEN ZWINGENDE SCHUTZWÜRDIGE GRÜNDE FÜR DIE VERARBEITUNG NACHWEISEN, DIE IHRE INTERESSEN, RECHTE UND FREIHEITEN ÜBERWIEGEN ODER DIE VERARBEITUNG DIENT DER GELTENDMACHUNG, AUSÜBUNG ODER VERTEIDIGUNG VON RECHTSANSPRÜCHEN (WIDERSPRUCH NACH ART. 21 ABS. 1 DSGVO). WERDEN IHRE PERSONENBEZOGENEN DATEN VERARBEITET, UM DIREKTWERBUNG ZU BETREIBEN, SO HABEN SIE DAS RECHT, JEDERZEIT WIDERSPRUCH GEGEN DIE VERARBEITUNG SIE BETREFFENDER PERSONENBEZOGENER DATEN ZUM ZWECKE DERARTIGER WERBUNG EINZULEGEN; DIES GILT AUCH FÜR DAS PROFILING, SOWEIT ES MIT SOLCHER DIREKTWERBUNG IN VERBINDUNG STEHT. WENN SIE WIDERSPRECHEN, WERDEN IHRE PERSONENBEZOGENEN DATEN ANSCHLIESSEND NICHT MEHR ZUM ZWECKE DER DIREKTWERBUNG VERWENDET (WIDERSPRUCH NACH ART. 21 ABS. 2 DSGVO). Beschwerderecht bei der zuständigen Aufsichtsbehörde Im Falle von Verstößen gegen die DSGVO steht den Betroffenen ein Beschwerderecht bei einer Aufsichtsbehörde, insbesondere in dem Mitgliedstaat ihres gewöhnlichen Aufenthalts, ihres Arbeitsplatzes oder des Orts des mutmaßlichen Verstoßes zu. Das Beschwerderecht besteht unbeschadet anderweitiger verwaltungsrechtlicher oder gerichtlicher Rechtsbehelfe. Recht auf Datenübertragbarkeit Sie haben das Recht, Daten, die wir auf Grundlage Ihrer Einwilligung oder in Erfüllung eines Vertrags automatisiert verarbeiten, an sich oder an einen Dritten in einem gängigen, maschinenlesbaren Format aushändigen zu lassen. Sofern Sie die direkte Übertragung der Daten an einen anderen Verantwortlichen verlangen, erfolgt dies nur, soweit es technisch machbar ist. Auskunft, Berichtigung und Löschung Sie haben im Rahmen der geltenden gesetzlichen Bestimmungen jederzeit das Recht auf unentgeltliche Auskunft über Ihre gespeicherten personenbezogenen Daten, deren Herkunft und Empfänger und den Zweck der Datenverarbeitung und ggf. ein Recht auf Berichtigung oder Löschung dieser Daten. Hierzu sowie zu weiteren Fragen zum Thema personenbezogene Daten können Sie sich jederzeit an uns wenden. Recht auf Einschränkung der Verarbeitung Sie haben das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen. Hierzu können Sie sich jederzeit an uns wenden. Das Recht auf Einschränkung der Verarbeitung besteht in folgenden Fällen: Wenn Sie die Richtigkeit Ihrer bei uns gespeicherten personenbezogenen Daten bestreiten, benötigen wir in der Regel Zeit, um dies zu überprüfen. Für die Dauer der Prüfung haben Sie das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen. Wenn die Verarbeitung Ihrer personenbezogenen Daten unrechtmäßig geschah/geschieht, können Sie statt der Löschung die Einschränkung der Datenverarbeitung verlangen. Wenn wir Ihre personenbezogenen Daten nicht mehr benötigen, Sie sie jedoch zur Ausübung, Verteidigung oder Geltendmachung von Rechtsansprüchen benötigen, haben Sie das Recht, statt der Löschung die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen. Wenn Sie einen Widerspruch nach Art. 21 Abs. 1 DSGVO eingelegt haben, muss eine Abwägung zwischen Ihren und unseren Interessen vorgenommen werden. Solange noch nicht feststeht, wessen Interessen überwiegen, haben Sie das Recht, die Einschränkung der Verarbeitung Ihrer personenbezogenen Daten zu verlangen. Wenn Sie die Verarbeitung Ihrer personenbezogenen Daten eingeschränkt haben, dürfen diese Daten – von ihrer Speicherung abgesehen – nur mit Ihrer Einwilligung oder zur Geltendmachung, Ausübung oder Verteidigung von Rechtsansprüchen oder zum Schutz der Rechte einer anderen natürlichen oder juristischen Person oder aus Gründen eines wichtigen öffentlichen Interesses der Europäischen Union oder eines Mitgliedstaats verarbeitet werden. SSL- bzw. TLS-Verschlüsselung Diese Seite nutzt aus Sicherheitsgründen und zum Schutz der Übertragung vertraulicher Inhalte, wie zum Beispiel Anfragen, die Sie an uns als Seitenbetreiber senden, eine SSL- bzw. TLS- Verschlüsselung. Eine verschlüsselte Verbindung erkennen Sie daran, dass die Adresszeile des Browsers von „http://“ auf „https://“ wechselt und an dem Schloss-Symbol in Ihrer Browserzeile. Wenn die SSL- bzw. TLS-Verschlüsselung aktiviert ist, können die Daten, die Sie an uns übermitteln, nicht von Dritten mitgelesen werden. General notes and mandatory information Data protection The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible. Note on the responsible body The controller responsible for data processing on this website is BerNi e. V. Hans-Böckler-Allee 20 30173 Hanover Telephone: 0511 235 118 18 E-mail: info@berni-ev.de The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.). Storage period Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place after these reasons no longer apply. General information on the legal basis for data processing on this website If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal personal data to third countries, the data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of § 25 para. 1 TDDDG. Consent can be revoked at any time. If your data is required for the fulfilment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfil a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy. Recipients of personal data As part of our business activities, we work together with various external organisations. In some cases, it is also necessary to transfer personal data to these external bodies. We only pass on personal data to external bodies if this is necessary for the fulfilment of a contract, if we are legally obliged to do so (e.g. passing on data to authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if there is another legal basis for the transfer. or if another legal basis permits the transfer of data. When using processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded. Withdrawal of your consent to data processing Many data processing operations are only possible with your express consent.You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation. Right to object to the collection of data in special cases and todirect advertising (Art. 21 GDPR) IF THE DATA PROCESSING IS BASED ON ART.6 ABS.1 LIT.E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR). IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING.THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR). Right to lodge a complaint with the competent supervisory authority In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedy. Right to data portability You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible. Information, rectification and erasure Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction or deletion of this data.You can contact us at any time regarding this and other questions on the subject of personal data. Right to restriction of processing You have the right to request the restriction of the processing of your personal data.You can contact us at any time to do this. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored by us, we generally need time to verify this.For the duration of the review, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure. If we no longer need your personal data, but you need it for the exercise, defence or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure. If you have lodged an objection in accordance with Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, this data - apart from its storage - may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State. SSL or TLS encryption This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Data collection on this website The company is certified in accordance with the ‘EU-US Data Privacy Framework’ (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780. Friendly Captcha We use Friendly Captcha (hereinafter ‘Friendly Captcha’) on this website. The provider is Friendly Captcha GmbH, Am Anger 3-5, 82237 Woerthsee, Germany. Friendly Captcha is used to check whether the data input on this website (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, Friendly Captcha analyses the behaviour of the website visitor based on various characteristics. For the analysis, Friendly Captcha evaluates various information (e.g. anonymised IP address, referrer, visit time, etc.). You can find further information on this at https://friendlycaptcha.com/legal/privacy-end-users/. The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. Source: https://www.e-recht24.de Newsletter Newsletter data If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the ‘unsubscribe’ link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the cancellation. The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and deleted from the newsletter distribution list after you unsubscribe from the newsletter or after the purpose has ceased to exist. We reserve the right to delete or block e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Data stored by us for other purposes remains unaffected by this. After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest. Plugins and tools YouTube with extended data protection This website embeds videos from the YouTube website. The operator of the website is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of these websites on which YouTube is integrated, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account. We use YouTube in extended data protection mode. According to YouTube, videos that are played in extended data protection mode are not used to personalise browsing on YouTube. Ads that are played in extended data protection mode are also not personalised. personalised. No cookies are set in extended data protection mode. Instead, so-called local storage elements are stored in the user's browser, which contain personal data similar to cookies and can be used to recognise the user. Details on the extended data protection mode can be found here: https://support.google.com/youtube/answer/171780. After activating a YouTube video, further data processing operations may be triggered over which we have no influence. The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and Section 25 (1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. Further information about data protection at YouTube can be found in their privacy policy at: https://policies.google.com/privacy?hl=de. The company is certified in accordance with the ‘EU-US Data Privacy Framework’ (DPF). The DPF is an agreement between the European Union and the USA that is intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780. Friendly Captcha We use Friendly Captcha (hereinafter ‘Friendly Captcha’) on this website. The provider is Friendly Captcha GmbH, Am Anger 3-5, 82237 Woerthsee, Germany. Friendly Captcha is used to check whether the data input on this website (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, Friendly Captcha analyses the behaviour of the website visitor based on various characteristics. For the analysis, Friendly Captcha evaluates various information (e.g. anonymised IP address, referrer, visit time, etc.). You can find further information on this at https://friendlycaptcha.com/legal/privacy-end-users/. The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time. Source: https://www.e-recht24.de